Employees who are marked as “Dispatchable” and who are using the mobile app will have their mobile settings viewable in GoServicePro. In their employee record, data such as their last connect time and last connect location are displayed to system administrators.
How to Locate an Individual Employee?
While the Dispatch Board can show you all FE (field engineer) locations, to see an individual employee’s location, go to their Employee record and click “Mobile Settings”. It will show you the Last Known Location of the user.